Shipping Information

Covid 19 Update(May 26, 2020): Due to shipping restrictions from the pandemic a small number of our products may have a slight shipping  delay of up to 1 week. Rest assured we'll contact you immediately and refund any Express Shipping costs if your order faces any delays.

Please contact us and let us know if you have any concerns.

customersupport@brainwavzaudio.ca

How We Ship

Processing time of orders, between order placement and actual shipment:

At BRAINWAVZAUDIO.CA we will strive to get your order out as quick as possible with a quick turnaround time. Orders that are placed by 11am Pacific Standard Time Monday to Friday will generally go out the same day or within the next working day. Orders placed after 11am Monday to Friday will go out the next working day, should the next day be a weekend or public holiday (in British Columbia, Canada) then the order will go out on the next possible working day.
During times when there is a large surge in orders i.e. due to a popular product sales or during peak shopping seasons (i.e. Christmas) orders may take up to 2 – 3 working days to be processed.

Shipping methods:

FREE Canadian shipping on orders over 40$!

Free Standard Shipping(Up to 10 Business Days)

All orders over 40$, before tax is applied, will receive our FREE Standard Shipping service(4-10 business days). Tracking is offered with this service.

Standard Shipping(Up to 10 Business Days)

All orders, before tax is applied,  under $40 Canadian will receive our Standard Shipping service (4-10 business days) for an additional 4.95. Tracking is offered with this service.

Express Shipping(1-3 Business Days) 

Express Shipping is available for an additional $9.95 Canadian. Tracking is offered with this service.

 

Shipping to Remote Locations within Canada 

Only paid Standard Shipping is available when the shipping address is a remote location. Please contact us directly before your purchase to get a custom shipping quote. Allow an additional 10 business days for delivery to these locations.